Thank you for shopping with Sleep Oasis Mattress Gallery . Please review our policy carefully before making a purchase.
All Sales Are Final
All purchases are final and non-refundable We do not offer refunds, returns, or exchanges for any reason, including but not limited to change of mind, incorrect selection, or dissatisfaction after purchase.
Full Manufacturer Warranty
Although we do not offer refunds, all products are covered by a Full Manufacturer Warranty.
This warranty covers manufacturing defects in materials and workmanship under normal use for the period specified by the manufacturer. If a product is found to be defective due to a manufacturing fault, it will be repaired or replaced in accordance with the manufacturer’s warranty terms.
The manufacturer warranty does not cover:
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Damage caused by misuse, accidents, or improper installation
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Unauthorized repairs or modifications
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Normal wear and tear
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Cosmetic damage that does not affect functionality
Warranty claims are subject to inspection and approval under the manufacturer’s guidelines.
Warranty Claims Process
To initiate a warranty claim, please contact us at:
Email: Info@shopsleepoasis.ca
Proof of purchase is required for all warranty claims.